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NETO Help & Support Center

Find answers instantly with our self-service tools, video guides, and FAQ — or reach our support team when you need us.

Customer Support: Sun–Thu, 9:00–16:00

Solve It Yourself — Quick & Easy

Most questions can be answered in under 2 minutes. Explore our guides, video tutorials, and FAQ before reaching out.

Video Tutorials

Step-by-step video guides covering payroll setup, invoice generation, employee management and more.

Watch Videos

Learn how to create invoices, manage employees, and use the NETO system efficiently — all in short, clear video tutorials.

FAQ & Knowledge Base

Browse answers to the most common questions about NETO services for employers and freelancers.

Browse FAQ

Getting Started Guides

New to NETO? Follow our onboarding guides to set up your account and start using the platform today.

Get Started

Watch & Learn

Our video tutorials walk you through the most common tasks on the NETO platform.

For Employers — Pay Workers Easily

How to pay temporary/permanent workers easily, as if they were freelancers

For Workers — Invoice Without Opening a Business

How to issue an invoice in 5 minutes without opening a business — simple, safe and legal

Frequently Asked Questions

How do I generate an invoice as a freelancer on NETO?

Log into your NETO account, navigate to the Invoicing section, and click 'Create New Invoice.' Fill in the client details, services rendered, and amount. NETO handles all tax calculations and compliance automatically. You can also watch our video tutorial for a visual walkthrough.

What are NETO's support hours?

NETO's customer support team is available Sunday through Thursday, from 9:00 AM to 4:00 PM (Israel time). You can reach us by phone at 089761874, via email at [email protected], or through WhatsApp. We aim to respond to all inquiries within one business day.

How can employers use NETO to hire employees in Israel?

NETO provides a complete Employer of Record (EOR) service in Israel. Post your job listing for free, select candidates, and NETO handles all employment contracts, payroll, tax compliance, and social benefits. This is ideal for international companies looking to hire in Israel without establishing a local entity.

Is NETO free for employees and job seekers?

Yes! NETO is completely free for employees and job seekers. You can search for jobs, apply to positions, and manage your employment documentation at no cost. NETO also provides tools for tracking your payslips, pension contributions, and employment history.

Still Need Help?

Our dedicated support team is here to assist employers, freelancers, and employees with any questions about payroll, EOR services, invoicing, or employment in Israel.

072-3957588 | 08-9761874Call our support line

[email protected]Email us anytime

WhatsApp SupportChat with us on WhatsApp

Shaarei Tshuva 31, Modi'in Ilit, Israel Our office location

Support Hours: Sun–Thu, 9:00–16:00

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072-3957588